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Club News

iFollow - A Step-By-Step Guide

1 September 2020

Club News

iFollow - A Step-By-Step Guide

1 September 2020

A step-by-step guide for iFollow to make sure you don't miss a kick this season!

Here is all you need to know about signing up for and watching matches on iFollow.

iFollow is the only place you can watch our fixtures this season whilst games are played behind closed doors.

Home and away matches will be available to view live until further notice. Season ticket holders for the 2020/21 campaign are able to watch home league games for FREE, however, will still be required to purchase match passes for away games. 

Home league matches broadcast on Sky Sports will be available to view on iFollow for season ticket holders only. All other fixtures (i.e. away matches, all Carabao Cup matches and all EFL Trophy matches) selected for broadcast on Sky TV will not be available to watch on iFollow.

Season ticket holders will also be required to purchase match passes for Carabao Cup and EFL Trophy fixtures, home or away.

Non-season ticket holders will be required to purchase match pass for home and away games in order to watch live on iFollow.

Season ticket holders should contact the ticket office to provide them with their latest email address. This email address must be the same as your iFollow account email address.

Match passes cost just £10 and can be purchased by season ticket holders and non-season ticket holders.

However, to purchase a match pass, you will need to be signed up to iFollow, or have an existing iFollow account.


How to sign up?

To sign up to iFollow, visit the main iFollow page

Next, you'll need to click 'See Packages,' which will take you to a page listing the different types of ways you can sign up to iFollow. 

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If you would like to subscribe to iFollow, you can select one of the two following options:

Monthly pass - £4.49
Season pass - £45.00

Monthly and season passes for iFollow allow you to access a range of video content produced by the club. This includes:

  • Extended highlights
  • News conferences (in full)
  • Post-match interviews (in full)
  • Features
  • Live match audio commentary

As stated above, iFollow subscribers are able to listen to full live-match audio commentary on every Shrewsbury game - home and away - this season. Audio passes are available to non-subscribers at a price of £2.50 per game.

Please note that purchasing a monthly or seasonal pass does not include live match video.

To register for a basic account, select 'Basic Pass' on the packages screen. Please be aware that basic pass holders cannot access exclusive video content produced by the club, which includes full news conferences, interviews, extended highlights, features and more.

Once you have selected your package, complete the necessary fields before selecting 'Create Account'.


Purchasing a match pass

Purchasing a match pass for Shrewsbury Town matches in the 2020/21 season is simple.

Firstly, select 'Next Match' from the 'iFollow' drop-down menu on 

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You will then need to click 'Buy a Video Match Pass' on the right-hand side of your screen.

After this, you'll be prompted to add your payment information (if you have not done so previously), before clicking 'Pay'.

International subscribers

Want to follow Salop from outside of the UK? You can do so by purchasing an international video season or monthly pass. 

International video season passes are priced at £140, whilst monthly passes cost £20 (per month).

Match passes are available at £7 per game for supporters based outside of the UK.

International subscriptions allow supporters to access the club's video output, on top of being able to watch every Shrews' game live, home and away. 


Can I register and watch live games as a new user on the new EFL app?

Unfortunately, the function to register as a new user on the iFollow app is not available. The technicalities of the app are not created by the club so we cannot alter this. 

New users, therefore, must register an account via a desktop/laptop. They can then use their log in details to log on to the app and watch live games.

Existing users will have had their current registration migrated onto the new app and should sign in as normal.

I have renewed my season ticket for 2020-21. How do I receive my voucher code to watch home league games on iFollow?

It is crucial that our ticket office has your correct e-mail address. If our ticket office does not have your e-mail address, there is no function to allow you to watch live home games on iFollow. Please check that our ticket office has your most up-to-date e-mail address. Log in to and then go to ‘My Account’, ‘Update details’ to ensure everything is in order or update as required.

The e-mail address on the ticket office system must be the same e-mail address you use to register an account on iFollow.

The club will send, via e-mail, a voucher code to season tickets no later than 6 days before the fixture(s), which you should use upon logging into your account on a matchday. This code cannot be passed on to third parties/people as the account will lock.

I am having problems registering. Who do I contact?

All enquires of this nature should be directed via e-mail to

Will season ticket holders who prefer not to come to home league matches be offered a free streaming pass and how would I get this?

 Yes. Any season ticket holder who prefers to have a streaming pass free of charge rather than come to any game should contact the Club at Thereafter any who prefer this option will be emailed a unique code to give them a free live stream of the home League matches.

Will non-season ticket holders be able to pay for live streams of STFC matches home and away in the UK?

Yes all matches will be available to purchase at £10 via ifollow both in the UK and across the world whilst Clubs cannot have full capacity stadiums. 

Does the money from purchasing streaming passes at £10 per match come to STFC?

For home matches all Shrewsbury Town fans buying a match, the income comes to ourselves (less VAT etc) and the agreement that is in place for away fans buying match passes is that the home club will also receive the revenue from away sales in lieu of how many away supporters would normally attend. Eg If Portsmouth brought 1,500 fans to Shrewsbury last season then for Shrewsbury v Portsmouth the first 1,500 streams Portsmouth fans purchase this revenue would come to STFC and any more sales than 1,500 would go to Portsmouth FC and vice versa for the away fixture at Portsmouth.

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